VPS Server Administration Services
We strive to provide server administration services with every VPS plan. Please check what comes with every VPS package below:
Network availability
- Free installation of the cPanel control panel is done during VPS provisioning;
- Free control panel and OS optimization is done on the basis of the current server load during a week's period.
- General optimization is suitable in 99% of use cases;
- Free initial security hardening;
- Free initial accounts migration from remote system with the same control panel and the same OS;
- Management of all aspects of the operating system, assistance and troubleshooting of any problems related to operating system and standard control panel components;
cPanel/WHM
- cPanel/WHM
- Initial installation
- Initial service optimization
- Version upgrade/downgrade (note: EDGE build is not supported)
- Repair
- Licensing
- Troubleshooting of automated update and/or backup creation tasks
Mail services
- Change/Upgrade/Reinstall/Uninstall MTA/MSP/POP3/IMAP services
- Change/Upgrade/Reinstall/Uninstall antispam and antivirus software
- Troubleshoot and repair mail delivery problems (note: problems caused by 3rd party mail scanning, filtering, products are not supported, custom delivery rules or ACLs are not supported)
- Troubleshoot standard Horde/IMP and Squirrelmail webmail clients
Web service
- Software (apache/php/ioncube/zend/eaccelerator/etc.) installation & recompilation & upgrade
MySQL
- Upgrade MySQL version
- Repair MySQL installation
- Repair/optimize MySQL databases
- Troubleshoot MySQL startup or connectivity issues
Nameserver
- Repair/reinstall named
- Named configuration troubleshooting
FTP service
- Upgrade/reinstall proftpd, vsftpd or pure-ftpd FTP server
- Switch between pure-ftpd/vsftpd and proftpd
- FTP service configuration troubleshooting (note: custom configuration rules or custom FTP server modules are not supported)
